Moodle Accessibility Conformance Report

Based on VPAT® 2.4 Revised Section 508 Edition

# Name of Product/Version

Moodle 3.1

# Report Date

1/20/2022

# Product Description

The world's most customisable and trusted open-source learning management system.

# Contact Information

# Author Information

• Name: Sander Bangma & Jun Pataleta
• Company: Moodle Pty Ltd
• Address: PO Box 303, West Perth WA 6872, Australia
• Email: support@moodle.com
• Website: https://docs.moodle.org

# Evaluation Methods Used

This conformance report is based on the results of an accessibility audit conducted by Web Key IT on a sample of 20 key pages. These pages were selected by Web Key IT and agreed on by Moodle as representative of the overall accessibility and functionality of the Moodle learning management system (LMS). The evaluation was completed following the WCAG Evaluation Methodology (WCAG-EM). The pages were audited manually and cross-checked using a team of website evaluators to ensure that the results and comments presented are valid and comprehensive. Separate and external testing of these pages has been conducted by a group of trained testers, all with disabilities. The following tools and applications were used as part of the audit: Desktop browsers Google Chrome Internet Explorer 11 Firefox Screen reader JAWS NVDA Other tools NU HTML Validator

# Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline	Included In Report
Web Content Accessibility Guidelines 2.0	Table 1: Success Criteria, Level A Table 2: Success Criteria, Level AA Table 3: Success Criteria, Level AAA
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018	Chapter 3: Functional Performance Criteria (FPC) Chapter 4: Hardware Chapter 5: Software Chapter 6: Support Documentation and Services

# Terms

The terms used in the Conformance Level information are defined as follows:

• Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
• Partially Supports: Some functionality of the product does not meet the criterion.
• Does Not Support: The majority of product functionality does not meet the criterion.
• Not Applicable: The criterion is not relevant to the product.
• Not Evaluated: The product has not been evaluated against the criterion. This can be used only in WCAG 2.0 Level AAA.

# WCAG 2.0 Report

# Table 1: Success Criteria, Level A

Criteria	Conformance Level	Remarks and Explanations
1.1.1 Non-text Content	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
1.2.1 Audio-only and Video-only (Prerecorded)	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Moodle does not natively have audio and video content but it provides options for content creators to upload video/audio content with captions and subtitles. Video/audio transcripts can also be provided by content creators.
1.2.2 Captions (Prerecorded)	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Moodle provides options for content creators to attach captions to uploaded audio and video content.
1.2.3 Audio Description or Media Alternative (Prerecorded)	Web: Not Applicable Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Content creators can upload audio and video content with audio descriptions or media alternatives.
1.3.1 Info and Relationships	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
1.3.2 Meaningful Sequence	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
1.3.3 Sensory Characteristics	Web: Partially Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Moodle does not solely rely on sensory characteristics. However, it has question types that require users to drag and drop answers to questions in a quiz. A disclaimer is provided to warn quiz creators that drag and drop question types are not accessible for visually impaired users.
1.4.1 Use of Color	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
1.4.2 Audio Control	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: User-uploaded audio and video content are set not auto-play by default although content creators have the option to enable or disable automatic playback of audio and video content.
2.1.1 Keyboard	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.1.2 No Keyboard Trap	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.2.1 Pause, Stop, Hide	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Moodle's rich text editor supports keyboard shortcuts. These shortcuts are only active when the user is in the editing area.
2.2.2 Timing Adjustable	Web: Not Evaluated Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: This has not been evaluated because Moodle does not natively contain moving, blinking, and scrolling content.
2.3.1 Three Flashes or Below Threshold	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.4.1 Bypass Blocks	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Skip links are supported in all main browsers, with the exception of Internet Explorer. With Microsoft ending its support for Internet Explorer, Moodle has ceased support for this browser from Moodle 3.10 onwards.
2.4.2 Page Titled	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.4.3 Focus Order	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.4.4 Link Purpose (In Context)	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.1.1 Language of Page	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.2.1 On Focus	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.2.2 On Input	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.3.1 Error Identification	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.3.2 Labels or Instructions	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
4.1.1 Parsing	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
4.1.2 Name, Role, Value	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable

# Table 2: Success Criteria, Level AA

Criteria	Conformance Level	Remarks and Explanations
1.2.4 Captions (Live)	Web: Not Applicable Electronic Documents: Not Applicable Software: Not Applicable	Web: Moodle does not contain synchronised media with live audio content.
1.2.5 Audio Description (Prerecorded)	Web: Not Applicable Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Moodle does not natively have audio and video content but content creators can upload audio and video content with audio descriptions or media alternatives to these content.
1.4.3 Contrast (Minimum)	Web: Partially Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable	Web: Moodle does not rely solely on colour to convey visual information. Though there are some known colour contrast issues: - Dimmed text in tables with striped rows have insufficient contrast against rows with a grey background.
1.4.4 Resize text	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable
1.4.5 Images of Text	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.4.5 Multiple Ways	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.4.6 Headings and Labels	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
2.4.7 Focus Visible	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.1.2 Language of Parts	Web: Not Evaluated Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.2.3 Consistent Navigation	Web: Supports Electronic Documents: Not Applicable Authoring Tool: Not Applicable
3.2.4 Consistent Identification	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.3.3 Error Suggestion	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable
3.3.4 Error Prevention (Legal, Financial, Data)	Web: Supports Electronic Documents: Not Applicable Software: Not Applicable Authoring Tool: Not Applicable

# Table 3: Success Criteria, Level AAA

Criteria	Conformance Level	Remarks and Explanations
1.2.6 Sign Language (Prerecorded)	Web: Not Applicable	Web: Moodle does not natively have audio and video content but content creators can upload prerecorded video content with sign language.
1.2.7 Extended Audio Description (Prerecorded)	Web: Not Applicable	Web: Moodle does not natively have audio and video content but content creators can upload prerecorded multimedia content with extended audio descriptions.
1.2.8 Media Alternative (Prerecorded)	Web: Not Applicable	Web: Moodle does not natively have audio and video content but content creators can provide media alternatives for their prerecorded multimedia content.
1.2.9 Audio-only (Live)	Web: Not Applicable
1.4.6 Contrast (Enhanced)	Web: Partially Supports	Web: Text colours in Moodle usually have a contrast ratio greater than 7:1 against their background. There are some texts with colours that meet the minimum contrast ratio of 4.5:1 for WCAG 2.1 Level AA but do not meet the enhanced colour contrast requirement of 7:1 for WCAG 2.1 Level AAA.
1.4.7 Low or No Background Audio	Web: Not Applicable
1.4.8 Visual Presentation	Web: Supports
1.4.9 Images of Text (No Exception)	Web: Supports
2.1.3 Keyboard (No Exception)	Web: Supports
2.2.3 No Timing	Web: Supports
2.2.4 Interruptions	Web: Not Applicable
2.2.5 Re-authenticating	Web: Partially Supports
2.3.2 Three Flashes	Web: Not Applicable
2.4.8 Location	Web: Supports
2.4.9 Link Purpose (Link Only)	Web: Partially Supports	Web: Most links are uniquely identifiable by the link text only. However, some known areas where the link purpose cannot be determined by the link text only are: - Edit, delete, reply links in a list of posts within a forum discussion - The letter links for filtering a list of users by first name or surname do not make sense out of context.
2.4.10 Section Headings	Web: Supports	Web: Drupal provides heading elements at the beginning of each section of content.
3.1.3 Unusual Words	Web: Not Evaluated
3.1.4 Abbreviations	Web: Partially Supports	Web: Abbreviations in Moodle's language strings such as KB, MB, PDF, Doc, etc., are not enclosed in <abbr> tags nor auto-linked to a dictionary definition. However, there is a mechanism that can enable auto-linking of user-generated content to a glossary.
3.1.5 Reading Level	Web: Supports	Web: Moodle's language strings in its user interface are aimed to be descriptive and concise. It also has several language packs that can be downloaded and installed for sites that have children as the primary users.
3.1.6 Pronunciation	Web: Not Evaluated
3.2.5 Change on Request	Web: Supports
3.3.5 Help	Web: Partially Supports	Web: Context-sensitive help is provided for input elements in forms where the label may not be sufficient to explain the purpose of the input element.
3.3.6 Error Prevention (All)	Web: Supports	Web: Form validation mechanisms are provided to allow users to correct their inputs when completing a form. Confirmation dialogues or pages are also present to prevent users from accidentally performing an irreversible action (e.g. data deletion, etc).

# Revised Section 508 Report

# Chapter 3: Functional Performance Criteria (FPC)

Notes: Not applicable.

Criteria	Conformance Level	Remarks and Explanations
302.1 Without Vision	Does Not Support	Partial compliance as per the remarks in the Success Criterion listed above. Form elements often do not have labels.
302.2 With Limited Vision	Supports	Screen magnification users are supported.
302.3 Without Perception of Color	Does Not Support	Partial compliance as per the remarks in the Success Criterion listed above. Color alone is not used to convey information.
302.4 Without Hearing	Not Applicable
302.5 With Limited Hearing	Not Applicable
302.6 Without Speech	Not Applicable
302.7 With Limited Manipulation	Does Not Support	Limitations for keyboard only users as per the remarks in the Success Criterion listed above. There are still a few keyboard traps.
302.8 With Limited Reach and Strength	Supports	No limits for strength.
302.9 With Limited Language, Cognitive, and Learning Abilities	Not Applicable

# Chapter 4: Hardware

Notes: Hardware accessibility criteria is not applicable.

# Chapter 5: Software

Notes: Software accessibility criteria is not applicable.

# Chapter 6: Support Documentation and Services

Criteria	Conformance Level	Remarks and Explanations
602.2 Accessibility and Compatibility Features	Not Applicable
602.4 Alternate Formats for Non-Electronic Support Documentation	Not Applicable
603.2 Information on Accessibility and Compatibility Features	Not Applicable
603.3 Accommodation of Communication Needs	Not Applicable

# Legal Disclaimer

The information herein is provided in good faith based on Moodle 3.10 at the time of the accessibility audit and does not represent a legally binding claim. Please [contact Moodle Pty Ltd](https://moodle.com/contact/) to report any accessibility errors or conformance claim errors for re-evaluation and correction, if necessary.